PRIVACY STATEMENT

WHAT DO WE DO WITH YOUR INFORMATION? When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.  Your phone number is requested and used only for equipment shipments through UPS or FedEx,  in the event they need to contact you regarding delivery of your order. 

OPTIONAL Email marketing through Mail Chimp:  With your permission through signing up, we may send you emails about our store, new products and other updates.    Fiber to Yarn does not sell, rent or lease its customer lists to third parties.

CONSENT When you provide your personal information to complete a transaction: verify your credit card, place an order, arrange for a delivery or return a purchase, it is implied that you consent to our collecting it and using it for that specific reason.

DISCLOSURE We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SQUARESPACE.  They provide us with the online e-commerce platform that allows us to sell our products to you.  Your data is stored through Squarespace data storage, databases and the general Squarespace application. Data is stored on a secure server behind a firewall.

PAYMENT:  When ordering you have the choice of using direct payment gateway through Stripe or Paypal to complete your purchase.  Information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).   Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

THIRD-PARTY SERVICES   In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.   Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.   Follow link for details:  Stripe’s Privacy Policy.   Paypal’s Privacy Policy   

SECURITY To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 

COOKIES Used for Performance And Analytics.   Cookies help analyze how our web site pages are being accessed.  This helps provide insights regarding the sites performance, such as page views, conversion rates,  device information, visitor IP addresses.    Opt Out. You can set your browser to not accept cookies.

AGE OF CONSENT By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

LINKS When you click on links on our store, they may direct you away from our site.   Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

CHANGES to this Statement.   Fiber to Yarn will occasionally update this Statement of Privacy to reflect company and customer feedback. Fiber to Yarn encourages you to periodically review this Statement to be informed of how Fiber to Yarn is protecting your information.

QUESTIONS AND CONTACT INFORMATION If you would like to:  correct, amend or delete any personal information we have about you or simply want more information contact Elizabeth